Privacy Policy

Last Updated: January 29, 2025

Lightning Challenge (“we,” “us,” or “our”) provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personal information we may receive from users of our website (“Site”) and any other services offered by us in connection with our site (any and all of the foregoing the “Services”).

1. Information Collection

1.1. Personal Information

We collect information that you directly provide to us:

  • Email address
  • Name
  • Phone number
  • Salesforce authentication credentials (through OAuth)
  • Professional and career information (such as Salesforce certifications)*
  • IP Address and other Persistent Identifiers
  • Log Data and Usage Information

*Note: Some information collection features are planned for future implementation.

1.2. Service Usage Information

We collect information about how you use the Service:

  • Code submissions
  • Challenge completion status
  • Performance metrics
  • Debug logs
  • Web traffic routing
  • Aggregate usage statistics

2. Cookies and Other Technologies

We use “cookies” to collect information. A cookie is a small data file that we transfer to your computer's hard disk for record-keeping purposes. We use:

2.1. Essential Cookies

  • Session ID cookies for authentication
  • Security cookies
  • Functionality cookies

You can instruct your browser to stop accepting cookies or to prompt you before accepting a cookie. However, if you do not accept cookies, you may not be able to use all portions of the Site or Services.

3. Information Sharing and Disclosure

WE WILL NOT SHARE, SELL, RENT, OR TRADE YOUR PERSONAL INFORMATION WITH OTHER PARTIES EXCEPT AS PROVIDED BELOW:

3.1. Third-Party Service Providers

We may share information with:

  • Database management providers (Supabase)
  • Authentication services (Salesforce OAuth)
  • Analytics providers
  • Maintenance service providers

These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2. Legal Requirements

We may disclose personal information if required:

  • By law
  • To comply with legal process
  • To respond to government requests
  • To protect our rights and safety
  • To protect against fraudulent, abusive, or unlawful use
  • To enforce our Terms of Service

3.3. Business Transfers

We may sell, transfer or otherwise share some or all of our assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.

4. Security

We implement reasonable security measures to protect your information:

  • Physical safeguards
  • Electronic safeguards
  • Managerial procedures

No method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

4.1. Security Breach Notifications

We will notify you of any security breach affecting your unencrypted electronic personal information without unreasonable delay, consistent with:

  • Law enforcement needs
  • Measures necessary to determine breach scope
  • System integrity restoration requirements

5. Account Deletion

5.1. Deletion Process

  • You can request account deletion at any time
  • 15-day cooling-off period during which you can restore your account
  • After 15 days, deletion becomes permanent and irreversible

5.2. Effects of Deletion

  • Loss of all content and information associated with your account
  • Disconnection of third-party accounts
  • Removal of purchased content or subscriptions
  • Some content (like community contributions) may remain visible but will be anonymized

5.3. Deletion Restrictions

We may refuse deletion requests if:

  • Account shows signs of Terms of Service violations
  • Active subscriptions or credits exist
  • Pending transactions exist
  • Account is under investigation

6. Data Retention

6.1. Active Accounts

  • Account information: Retained while account is active
  • Usage data: Retained for service improvement
  • Performance metrics: Retained in aggregate form

6.2. Deleted Accounts

  • 15-day cooling-off period
  • Complete deletion after cooling-off period
  • Backup data may be retained up to 90 days

7. International Transfer

Your information may be transferred to and processed in the United States. By using our Services, you consent to this transfer and processing.

8. Children's Privacy

  • Services not intended for users under 18
  • We do not knowingly collect information from users under 18
  • We will delete any inadvertently collected information from underage users

9. Changes to Privacy Policy

  • We may update this policy periodically
  • Changes effective 30 days after posting
  • Notification of material changes via email or Site notice
  • Continued use constitutes acceptance of changes

10. Marketing Communications

10.1. Types of Communications

  • Service updates and announcements
  • Newsletters
  • Promotional materials
  • Educational content

10.2. Opt-Out Rights

  • Unsubscribe links in emails
  • Account settings controls
  • Contact support for assistance

11. Contact Information

For questions about this Privacy Policy or our privacy practices, contact:

Email: walters954@salesforcementor.com